Leave when
you need to.
Know what happens when you cancel a TaskHQ subscription or add-on.
Clear exits matter.
This page is a summary. Read the full Cancellation & Refund Policy ↗.
The free trial
Every account begins with a 7-day trial with full TaskHQ Pro access. No credit card is required, so there is no charge if you decide not to continue.
Cancel a subscription or add-on
Cancel from your account settings. Your Pro subscription stays active until the end of the current billing period. Add-ons are billed monthly and can be cancelled anytime. We keep paused workspace data for 90 days in case you decide to return.
Refunds
We do not refund partial months. If you cancel during a billing period, you keep access until it ends and will not be billed again. If you spot a billing mistake or experience an extended outage, email hello@taskhq.co.za and we’ll help.
Delete your account
You can delete your account from account settings. Deletion becomes permanent after 30 days.
For complete details, see the full policy.